Markham, Ontario

Technical Writer III

Technical Writer – Renewable Energy Solutions
(Energy sector)
Markham, Ontario


The Technical Writer works closely with developers, product managers, and project managers to create and revise customer documentation for new and existing power distribution products


• As an individual contributor, the Technical writer is responsible for the documentation of assigned hardware and software solutions and products.
• As a part of the Technical Documentation team, the Technical Writer contributes to continuing improvement of the documentation tool set and the documentation development process.
• The Technical Writer is expected to independently manage multiple projects, monitoring progress and quality, and ensure schedule requirements are met, prioritizing as needed.


Required education and experience:

• A university degree or diploma, preferably in an engineering or technology related discipline
• Minimum 5 years of experience as a Technical Writer, preferably in a hardware/software solutions development environment
• Excellent written, graphic and oral communication skills, with the ability to work quickly under a deadline
• Experience in topic-based writing
• Familiarity with DITA/XML, CorelDraw, Madcap and Visio is an asset
• Strong Word skills

Must have:

• Excellent interpersonal skills and experience working with remote teams in different time zones
• Knowledge of product life cycle management processes and systems
• Strong experience with FrameMaker, both structured and unstructured
• Experience with a CMS system (Author-It preferred), using XSL, and formatting multiple output types in a single-source environment

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