Careers

Lachine, Quebec

Systems Operations Engineer

Systems Operations Engineer
(Smart Technologies and Intelligent Devices)
Location: Lachine, QC

Role Summary/Purpose
As a member of the Intelligent Devices technology team, serve as key for coordinating creation, deployment, commissioning, and troubleshooting activities on customer systems. Will have flexibility to assist QA with required testing on as needed basis.

Essential Responsibilities
As a Systems Operations Team Member, you will:
• Create new customer systems and coordinate deployment, commissioning, and troubleshooting activities between other systems operations team staff, customers, and customer installation crews.
• Upgrade existing customer installation sites, by reviewing system release notes and developing an execution plan for a successful upgrade.
• Capture any customer system defects during commissioning/troubleshooting and log them to development team to prioritize them for a resolution.
• Perform system testing on returned hardware from customer sites to understand root cause of failure.
• Program new system hardware that may require special firmware or modifications.
• Ability to assist QA team in system testing, as required.

Qualifications/Requirements
• Minimum 2 years post degree experience in IT, systems administration, network engineering, or related discipline beyond BS degree
• BS in Electrical Engineering, Computer Engineer, Computer Science or related discipline
• Experience with Data analysis and SQL, Linux/UNIX operating systems, and basic Networking
• Strong analytical and problem solving skills
• Strong verbal and written communication skills
• Must be a highly motivated team player with the ability to balance and manage multiple priorities
• Ability to travel globally up to 25%

Desired Characteristics
• 5+ years post degree experience in IT, systems administration, network engineering, or related discipline beyond BS degree
• Experience with IPv6 and/or Cloud Services a plus
• Some C/C++ or scripting programming knowledge
• Experience with software system product development lifecycle

 
 
 
 

Our Advisor for this position

Peter Cho

Talent Acquisition Manager

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